We’re always ready to help!
Call us today at 386-405-7889 for your free consultation, or simply use the form below to send us an email at email@example.com
Is there a minimum for rentals?
Yes, there is a $300 minimum for our furniture, details, and prop rentals.
How long can you keep the rentals?
Rentals are for one day/day of events. At an additional cost rentals can be used for a longer time period, cost will be determined on the amount of inventory being used and the time of the rental extension. Any extension will be determined based on availability and will need to be requested in advance.
Can I pick up items from warehouse?
Some orders are eligible for pick up by client, coordinator, or florist but it is on a case-by-case bases. Items such as large furniture pieces can only be delivered.
Do you deliver and at what cost?
Yes, we certainly do! The delivery, set, and strike is an additional $175 dollars for time and labor, within 50miles. For events beyond the 50mile radius additional payment will be required depending on the mileage, time and labor.
Do you travel?
Yes! We love road trips, and are willing to travel all parts of the Florida/Georgia region, and will require additional travel expenses.
When should a deposit be made to hold the items for my event?
You should hold a date, as soon as you have decided on your vision for your special event. We require 50% non-refundable payment of your total quote, along with a signed contract, in order to secure your date and items.
The outstanding balance is due 2 weeks prior to your event.
What if Items are misplaced or broken?
We know items can be broken, or misplaced, in the case of significant damages, we require 4x the amount of the damaged or misplaced item. On significant damages or misplacment/stolen upolstered furniture peices, the party will be charged for the full worth of the piece. In cases of major spills on upolstered furniture, a cleaning fee may be charged
What is your policy on Cancellations or changing your order?
The 50%deposit is non-refundable.
For order cancellations made less than 60 days prior to your event date, you are responsible for an additional payment equal to 25% of the remaining balance.
There are no refunds to cancel or substitute rental items less than 30-days prior to your date. Two weeks prior to your day mark, you are responsible for payment of the full balance.
Rental items may be removed or exchanged so long as your rental order does not decrease by more than 20% and changes are made 30 days prior to your event date.
You may continue adding items up until a week prior to your event date.
What do the styling packages include?
Styling packages vary depending on the needs of the event, and amount of large pieces that are selected. Styling packages range from $600 and up, and will be determined after we have the chance to talk about all the special things you may need for your event. All packages include any small details from our inventory to complete the desired look for your event, free consultation, walk through of venue prior to event, and placement of items at your event. We do not include flowers, but will be in contact with your florist for any floral designs that may be needed to complete the look. Delivery, set, and strike requires an additional fee.
Is styling included if I just rent the items without styling package?
Items can be rented with or without a styling package. In the case that you are just renting items without a styling package, items will simply be brought to the event, placed in desire area, and retrieved after event has ended. Special placement and design is only included with purchase of a styled package.
If you don’t have what I’m looking for are you willing to help find new items that aren’t apart of your current inventory?
Absolutely! We are constantly updating and adding to our inventory, and it is our goal to make your vision a reality as best we can.
Do you allow your rentals to be at outside events?
Of Course! We absolutely love tying in our vintage treasures with the natural beauty of nature. A backup plan must be in place, in case of bad weather, as we do not allow our items to be used outdoors if there is a 30% chance of rain or more on the day of the event.